Fix Can’t Send Emails With Attachments

There may be several reasons for emails not sending with attachments including attachment size, browser or extension issues, or some network issues. Here we have listed some ways to fix these issues.

Check the Attachment size limit

First of all, you should check the size of the attachment you are trying to send. To be noted, you can send up to 25 MB files as attachments on Gmail whether it’s a single file or multiple files. If you want to send more than 25 MB, Gmail will automatically create a Google Drive link for this instead of including it as an attachment.

Normally, you can easily add attachments to an email but if it creates a Google Drive link, it will be sent as a text in the body. You can also send the shareable link to the recipients from your Google Drive and give access to them.

Update or Change the Web Browser

The next thing you should check is if your Gmail can’t send attachments in your web browser. First of all, you should know that Gmail is supported only on Chrome, Firefox, Safari, Internet Explorer and Microsoft Edge browsers. Now, make sure you have the latest version of the web browser.

Depending on your web browser, you can check for updates either directly in the browser or by visiting the developer’s website. On Chrome, you can check it by typing “Chrome://help” in the address bar. If on one browser, your Gmail is showing the said error, you may also consider switching the browser to see if that resolves the issue. Sometimes you may find that Gmail file attachment works fine in an alternative browser. After that, open Gmail in another browser and then attach the file to an email.

Try Incognito Mode on Your Browser

There is a slight chance but chances that the problem will solve if you use the incognito mode of the browser. Here’s how you can open an Incognito window on any browser. To open incognito mode in Chrome browser, open the browser and press Ctrl+Shift+N. Similarly in the Firefox browser, open a window and press Ctrl+Shift+P to open a Private window.

Clear the Cache and Cookies from the Browser

All browsers build cache and cookies during usage and sometimes this cache causes problems like the one you are having right now. So, you can clear the cache using the provided methods.

Google Chrome

  1. Open the Google Chrome browser on your PC.

  2. Press CTRL+H on the keyboard to open History.

  3. Click the Clear browsing data option from the left pane.

  4. Select the Time range option and choose the All time option.

  5. Now uncheck the Browsing History and click on the Clear Data button.

Microsoft Edge

Microsoft Edge is based on Chromium which means all the features are similar to the Google Chrome browser. You can use the above-mentioned guide to clear the Cache in the Microsoft Edge browser.

Firefox

  1. Open Firefox and open Menu from the top right corner.

  2. Click on History then select the Clear Recent History option.

  3. Select Everything in the Time Range section.

  4. Uncheck the Browsing and Download History and Active Logins options.

5 Finally, click OK to clear the cache.

Turn off the Firewall

There may be a chance that the Windows Firewall is keeping the attachments from being added to the email. This may be outputting the error that stops the browser to send a particular email. Follow these simple steps to disable Firewall on your Windows PC.

  1. Open the Start menu and type “control panel” to start the search.

  2. Click on Control Panel from the Search results to open it.

  3. Click Network and Internet option in the Control panel.

  4. Click System and Security from the left pane then select Windows Defender Firewall.

  5. In the left pane, click the “Turn Windows Defender Firewall on or off.”

  6. Select Turn off Windows Defender under both the Private and Public network sections.

  7. Finally click OK to save the settings. This is how you can easily disable the Firewall in your Windows PC. You can now try to send the email with the attachment that you want to send.

Disable the Web Browser Proxy

If you’ve set up a web browser proxy, this might be causing the issue with Gmail can’t send emails with attachments. So you should try disabling the proxy server. Here’s how:

  1. Click the search button on the Windows 10 taskbar, and search for “Internet options”.

  2. Select Internet properties from the search results and click the Connections tab.

  3. After that, press the LAN settings button.

  4. Now, look for Use a proxy server for your LAN setting and deselect the box beside it.

  5. Click on the OK button. So, if the ‘Attachment failed’ error message says that the issue could be due to a proxy server, switching the browser proxy off might fix the error. Apart from these, sometimes the attachment error could be because of an internet issue, so you should also check your connection. These were some ways to fix if you can’t send emails with attachments on Gmail. We hope you’d be able to solve the issue using these troubleshooting methods, and if not, you can try contacting Google or switching to another email service./ Read More

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