Question: What is JioFi? Answer: JioFi is a portable Wi-Fi hotspot which allows you to use data on your devices. Question: Is JioFi available in India? Answer: Yes, JioFi has been launched in India. Question: What is the cost of the JioFi device? Answer: The JioFi has been priced at Rs. 2,899. Question: Where can I buy the JioFi? Answer: The JioFi is available at all Reliance Digital stores and Dx Mini Stores. Question: What is the Jio Preview offer? Answer: As part of the preview offer, you will get unlimited data, voice, SMS services and premium apps for 90 days for free.

Question: Which apps are a part of the Jio preview offer? Answer: JioPlay, JioOnDemand, JioBeats, JioMags, JioXpressNews, JioDrive, JioSecurity and JioMoney are the apps available with the preview offer. Question: Is the preview offer available on JioFi? Answer: Yes, the Jio preview offer is available for JioFi. Question: How can I avail the Jio Preview Offer with the JioFi device? Answer: To avail the Jio preview offer, you need to get a Jio SIM after buying a Jiofi device.

Question: How to get a Jio SIM? Answer: To get a Jio SIM for your JioFi device, you need to submit your proof of identity and address documents and fill up a Customer Acquisition form at a Reliance digital store to avail a Jio SIM. Question: What documents do I need to get a Jio SIM for JioFi device? Answer:  You need to carry your original and a copy of valid Proof of Address (POA), Proof of Identity (POI) documents along with a passport size photograph. You also need to take your JioFi bill with you. Question: How much time will it take for the Jio SIM to get activated? Answer: Once you submit your documents, your Jio SIM will be ready for tele-verification within the next 4 hours. Your Jio SIM will get activated within 1 hour of tele-verification. Question: How many device can I connect to the JioFi? Answer: While JioFi allows you to connect up to 31 devices, it is recommended that you don’t connect more than 10 devices at once. Question: Can I connect my device using USB? Answer: Yes, JioFi allows you to connect 1 device using USB. Question: What are the LED lights on the JioFi? Answer: The lights on your JioFi device are indicators for battery, 4G network connectivity and WiFi connectivity status.

Question: How do I use my JioFi device? Answer: To use the JioFi device, you need to follow these steps:

Insert the battery and activated Jio SIM in the device.Turn on the device.Turn on Wi-Fi on your smartphone/tablet.Connect to JioFi.Enter the password mentioned on the battery cover.

Question: How to make calls using the Jio SIM? Answer: To make calls using the Jio SIM, you need to install the JioJoin app on your smartphone and connect to the JioFi to make calls. Question: Can I use JioFi to share data on non 4G devices? Answer: Yes, you can connect any device that supports Wi-Fi with your JioFi device. Question: How to change setting on the JioFi? Answer: To change setting on your JioFi device, you need to open the JioFi Web Configuration Panel. Question: How to open the JioFi Web Configuration Panel? Answer: To open the configuration panel, use you pc/mobile to go to this address while it is connected to a JioFi device –  http://jiofi.local.html/index.html. Question: How to change JioFi WiFi password ? Answer: Go to the JioFi web configuration panel and follow these steps:

Go to ‘Settings’ Tab.Select ‘WiFi’ menu.Enter new password under in the ‘Security Key’ section.Then click on ‘Apply’ and then ‘Update’.

Question: What is the capacity of JioFi’s battery? Answer: The JioFi comes with a 2,300 mAh battery. Question: How long does the JioFi battery last? Answer: The JioFi lasts up to six hours. Question: How long does it take to charge the JioFi? Answer: It takes up to 3 hours to charge the JioFi.